Taking on More Than You can Handel

When you take on too much, your business can’t keep up and therefore you can easily lose control of everything and find yourself barely functioning. You want your business to be successful, no doubt, but you need to have a plan for how you will handle the growth. Your clients expect great customer service and highly quality products/services, they don’t know or care about your behind the scenes operations to get those things done.

·       Look for these signs that you are taking on more than you can handle:

·       Clients’ needs aren’t being met.

·       Employee morale is low, clients are upset and you’re in a panic.

·       You have to react in emergency mode to save accounts.

·       Your current clients are suffering from trying to keep up with new business.

·       Profits are going down.

·       You are just trying to pick up the pieces of your business.

·       Your clients/customers leave.

·       Resources are being reallocated.

There a trick called the Mock Fish Plan. This plan can help you react positively when you are facing some or all of these things and help you get your business back on track. This plan will:

·       Help increase sales in a short period of time.

·       Alter your products/services for the better.

·       Fulfill promises you made to your clients.

There are six steps to this plan:

1. Bring in your best team and have them all help to meet the fish needs.
2. Review your operational system.
3. Anticipate future problems better.
4. Communicate better.
5. Include costs in your quotes.
6. Always have a back-up plan.

All Your Eggs in One Basket

You can allow your company to become dependent on any one fish. Eventually or for certain periods there is going to be a slowing down period with your fish. In order to stay in the game you need to diversify.

If you’ve ever mishandled a fish, you could drive away potential fish as well. In order to keep balance and prepare for a strong future, there are a few things you can do.

·       These things include:

·       Stay in the loop and try to know what’s going on inside your fish company.

·       Constantly reinvent yourself and stay at the top of your industry.

·       Stay exclusive.

·       Try to secure multi-year commitments and contracts.

·       Spread your contracts out.

·       Price your products/services correctly.

You also need to work to reduce your dependency on your fish. This can generally be measures in sales or profits. Take a look back at the process we’ve used thus far to snag more fish to keep this all in balance.

These are the ways you can help avoid the killer mistakes that can make you lose it all.

City Of Ottawa Quizzed Over Atheist Ad Rejection

I have a good friend and colleague in the advertising business named Brad Boechler from Moodswing Media. His blog this month had a great take on exactly what's the bottom line when it comes to controversial adverting. Here is his take on how

"The City of Ottawa has been Quizzied Over Atheist Ad Rejection. Enjoy this -- its a great piece. -- by Brad Boechler

Ottawa is being questioned over why it rejected atheist ads proclaiming "There's probably no God.”

OTTAWA — the chair of Ottawa's transit committee will demand that city staff explain why they refused to allow atheist ads on city buses, even though ads quoting the Bible have been approved by the city and could appear on buses at any time.
The atheist ads, which say, "There's probably no God. Now stop worrying and enjoy your life," began in Britain and have spread around the world.
In Canada they've been on buses in London, Calgary, and Toronto, but were rejected by city staff in Halifax and Ottawa.
Justin Trottier, president of the Free thought Association of Canada, the ads' sponsor, said his group might ask a lawyer if their right to freedom of speech has been breached.

DID you spot it? Did you see The Worst Word in Advertising?
It is the word “probably.”
The fact that The Free Thought Association uses the word “probably” implies that even they aren’t absolutely convinced in their message. Is there an after life or not? Does GOD exist? Take a stand as a true believing atheist, (oxymoron) the sign should have read: There is No God, Enjoy Life.
If they are right and there is not a higher power, no harm no foul. Who is going to know? It just means that we are all in for “the big dirt sleep” nothing more.
I think that they use “probably” just in case they are wrong and hope that God has a sense of humor. “Oh, Hello Lord, imagine my red face.”
I find the whole issue humorous.

The Free Thought Association has received thousands of dollars worth of free and undeserved local media exposure.

But the word “probably” is not what has generated the attention.
The key to this campaign’s success is that Free Thought needed some uptight bureaucrat to refuse the advertising and that is exactly what they got. If Halifax, Ottawa and other Canadian cities would have accepted this ad placement as a normal course of business as they accept advertising with religious connotations, this campaign would have caused only mild curiosity and would have gone somewhat unnoticed. The Free Thought people were betting on the fact that the public sector is frozen with fear of offending anyone and it worked. I would be surprised if this story is getting as much play in the news in the cities that have accepted the campaign.

If you want to continue to wonder about whether advertising and marketing works use wishy-washy, milk toast, hedge your bet words like “probably”.
Create concepts that define who you are and what you stand for clearly and imaginatively.

What if some of the most familiar and famous marketers used the atheist approach to advertising. Would you be convinced of their quality of product or the passion for their business?

McDonalds: I’m Probably Lovin’ it.
Nike: You Should Probably Just do it.
Home Depot: You Might do it. We can Probably Help.
Staples: That was Probably Easy.
Allstate Insurance: You’re Probably in Good Hands, Maybe.

WOW! Can you feel the connection, the impact?

If you want your advertising and media dollars to go further, simply offend someone.
By the way, The Free Thought people say the ads are part of a nationwide campaign to raise awareness about the rights of non-believers. So I intend to do “nothing.”
There Is Probably No Recession. Stop Worrying. Now Spend Your Money.
I am almost positive that I have made my point today, so I will leave you a few random thoughts:
- Would a sign on an atheist restaurant read; No shirt No shoes No God?
- Do atheists tell their kids about Santa Claus?
- I have heard that atheist dyslectics don’t believe in dogs.
Stay in good mood,

You can reach Brad at Moodswing Media at Brad Boechler@rogers.com, he's a great guy and great marketing pro... and he is out of job and needs work, call him, he can help.

Mike Hughes “Canada’s Networking Guru” – Gives His Personal Opinion on Networking

As a blog writer, you always have your eyes and ears open for interesting networking stories that you can share. One such story comes from the Ottawa Networking Group on LinkedIn where Mike Hughes “Canada’s Official Networking Guru” hangs his hat. I first saw Mike’s networking handle when going through the members of the network to see if I could find a few friends of mine. I contacted Mike to see if he would be interested in giving me a story on who he was and how he became “Canada’s Networking Guru”. The rest was left up to Mike.

After a few emails back and forth about getting together for the story I got bogged down in making a living and then December rolled around, and Mike and I still had not been in contact. Then out of the blue, an email arrives with an important comment on an area that I should consider in regards to a new business concept I was launching in Ottawa and whose name was signed to that email; Mike Hughes “Canada’s Networking Guru”

Mike’s been in the networking game for the past 15 years. He got his impressive title from a newspaper article that ran a story on him and a writer that was so impressed with Mike, his programs and his approach to networking that he called him “Canada’s Networking Guru” and it stuck. He now uses this name to identify everything he does in the area of networking. It only takes a few minutes in conversation with Mike and you know you are talking with a special individual. His rapid delivery of who he is and why he got involved in networking convinces you early in the discussion that he is the real deal. He tells you about his impressive background as Past Chairman of the Ottawa Chamber of Commerce, his life as a professional speaker at international conferences and his view that “networking is a skill you develop” and “not something you do’ and you are engaged immediately. His social capital is worth receiving and it’s sprinkled with valuable information from the get-go.

“Networking” says Mike “is a business skill that most of us should learn and don’t”. Without catching a breath, he continues “networking should be a corporate required competency that everyone should learn whether they are in management, sales or owning a business” Now Mike’s on a roll. “Networking is about building a relationship on steroids, it’s not about selling yourself or your business but focusing in on building a solid relationship with others and you have about three minutes of conversation to build a meaningful relationship with others so you need to get it right from the start.”

He then goes on to tell me more about his “Networking for Results System” which includes some 40 hours of audio and written work and his ½ day and full day training sessions. Mike says that networking is all about context, communicating effectively and contributing to others. Mike is also a man in demand. He has been training businesses people, associations, government departments, and members of Chambers of Commerce across Canada and has spoken to groups all over North America on his “Networking for Results System’. Mike has me all fired up and I want to learn more. I hope you do too. This column is just the start. To get more information and valuable networking tips from Mike Hughes “Canada’s Networking Guru” check out his website at www.networkingforresults.com.


Kensel Tracy is the Marketing Coach and is a Senior Partner with the Corporate Coachworkz Inc. (www.corporatecoachworkz.com) in Chelsea, Quebec. He is also launching Business over Breakfast Clubs (BoB Clubs) business and breakfast referral networking clubs in all cities across North America.

The Beginning of the Personal Brand

Well over the past few months I have been doing a lot of research on social network marketing and I am finding that things are changing quite fast. For example, a couple articles this week showed that traditional media buys are on the decline while web marketing and personal brand marketing are on the increase. Personal brand marketing is using the Internet to promote your products and build your brand. An example is the " Just Start a Business" campaign promoted by http://www.meetups.com/ which promotes getting a group together to just start talking about starting a business. The sponsor, Quicken Get Started, small business accounting software promotes the events, helps to offset the cost of the Meetups site and offers a free starter accounting software to those attending the event. In the past these dollars would have gone into mainstream media advertising.

Another examples is last year, Johnson & Johnson decided to boycott the so-called upfronts, an annual event when advertisers get together with television executives to negotiate for commercial time. In August, General Motors said that 2008 would be the last year for its longtime sponsorship of the Olympics. In May, A. G. Lafley, the chief executive of Procter & Gamble, told financial analysts that the company would spend less on traditional media and more on its Web site, in-store advertising and promotional events.

Another example is to take Nike's marketing pitch. Today,many Nike ads are shown only on the Internet. Wayne Rooney, the British soccer player, is currently featured in a series of online videos for Nike. In 2005, Nike placed a 2-minute, 46-second clip of the Brazilian soccer player Ronaldinho online, instead of on TV. The video has had more than 17 million views on YouTube and became so well known that some television networks like Sky Sports and the BBC showed it in their news coverage — free. I would like to thank Louise Story for her October 14, 2007 story, The New Advertising Outlet: Your Life. in which she give the details above and a whole lot more interesting reasons why Internet and personal brand marketing will become even bigger in the years to come. I hope to cover this topic more fully in my next up coming blogs. In the meantime think about how you are building your own personal brand. I will give you some tips in the days and weeks to come.

Kensel Tracy is the Marketing Coach and is Senior Partner with the Corporate Coachworkz Inc. located in Chelsea, Quebec, Canada. He is currently writing a new book called: Building Your Personal Brand, Finding Your Way in the Real World. see his website as http://www.corporatecoachworkz.com/ or at kenselt@sympatico.ca